ACAT Assessment

Providing clarity and support to help you through the ACAT process and access the right care for your needs.

What is an ACAT Assessment?

An ACAT (Aged Care Assessment Team) assessment provides access to government-subsidised aged care services. The evaluation decides your eligibility for support options—in-home help, respite care, or residential care—matching you with the right level of care.

See below for the process involved in getting your ACAT assessment as well as the levels of care you may be eligible for.

How to Get Your ACAT Assessment

Step 1: Contact My Aged Care

  • Call 1800 200 422 or visit myagedcare.gov.au
  • Our team can help if you need support with this step

Step 2: Book Assessment Time

  • The local ACAT team will phone you
  • They’ll set up a free home or hospital visit
  • Pick a time that suits you and your support person

Step 3: Prepare for Assessment Day

  • Have someone (family or friend) with you during the assessment
  • They can help answer questions and explain your needs

Step 4: Complete the Assessment

  • The assessor visits at the arranged time
  • They’ll ask about your needs
  • They’ll discuss care options with you

Step 5: Receive Your Results

Step 6: Visit Karingal Green

  • Call our team to arrange a private discussion
  • Tour our facilities and see what we offer

Important: Keep your assessment documents safe – you’ll need them to access government-subsidised aged care services.

Need help with any step? Let us guide you through the process.

Levels of Aged Care Services

You will be assigned a level of care as an outcome of the ACAT assessment process. The level of care you are eligible for is determined by the government. 

See below for the levels of care that you may be elgible for as an outcome of the ACAT assessment:

Level 1

  • Supports people with basic care needs. They might use this for things they find challenging to do themselves, like some domestic tasks.

Level 2

  • Helps people with low-level care needs. This might include domestic, shopping or social support, home podiatry or gardening assistance.

Level 3

  • Supports people who have intermediate care needs, including personal care, preparing meals and looking after their medication. They choose services such as social support, transport, nursing, gardening and minor home modifications like ramps and rails.

Level 4

  • Is for people who need high-level support. For example, help with personal care once or twice daily, five to seven times per week.

Find out more about our beautiful home and caring team

Aged Care To Suit You
Superior Accomodation
A Place Of Healing

Contact us today to learn more about Karingal Green and schedule a personal tour

Take the first step towards securing a loving and dignified aged care home for your loved one. 

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